Browser extension

Use the browser extension with clear custody boundaries

The Ondex browser extension is a self-custodial wallet surface for desktop browser workflows. It can run as a local browser vault or pair with Ondex mobile for approvals, depending on the mode enabled in the extension build.

Release status

Public release remains gated by the exact production-candidate approval and browser-store review. Firefox and Safari remain outside the Chrome V1 claim. Do not treat a test build, unpacked build, or staging channel as a public store release.

Safety model

Standalone browser vault

A standalone extension wallet signs locally. The encrypted vault is tied to the browser profile and extension storage, not to iOS Keychain, Android Keystore, Tangem NFC, or a custodial Ondex server.

Backup and recovery

Verify your wallet backup before funding a browser vault. Removing the extension, clearing browser data, deleting a profile, or losing every backup copy can make a self-custodial wallet unrecoverable.

Companion mode

Pairing with Ondex mobile is designed to let the phone review and approve sensitive requests. Pairing codes and request relays should be treated as temporary approval channels, not as wallet backups.

dApp requests

Approve only requests from origins you trust. Review destination, amount, currency, issuer, fee, memo, account settings, and submit=false signed-blob warnings before signing.

Privacy and data

The extension may process wallet addresses, selected accounts, dApp origin metadata, transaction IDs, pairing state, diagnostics, and analytics events needed for support and product safety. Wallet seeds and private keys must stay client-side.

Ramp, Social, and Messages

Chrome V1 availability is limited to reviewed build surfaces. Ramp depends on provider, country, network, and product eligibility checks; Social and Messages depend on wallet unlock state, Ondex Name, messaging keys, and configured feature gates. Bridge and FXRP are visible for mainnet QA, but remain outside the public support claim until real-wallet and provider transaction review is complete.

V1 limits

Tangem NFC, bulk signing, generic EVM wallet behavior, and unreviewed browser targets are outside the V1 extension support claim until dedicated QA and product decisions exist.

Need help with the extension?

Use in-app support for wallet-scoped issues where available, or contact Ondex support without sending secrets. Include the browser, extension version, mode, network, and the exact error or request ID.

  • Install only from an official Ondex store listing or a test build explicitly provided by Ondex.
  • Use a trusted browser profile protected by a strong operating-system account password.
  • Lock the extension when stepping away and avoid shared or managed computers for self-custody.
  • Never paste recovery phrases, private keys, PINs, or backup passwords into support chats or websites.